Front Office Support Engineer

ABOUT THE POSITION

Join a fast-paced, cross-asset trading environment where every second counts. As a Front Office Support Engineer based in New York, you’ll be the first line of defense for our trading systems during US market hours. You’ll work closely with global teams to ensure the stability, performance, and continuous improvement of our production environment. 

This is a unique opportunity to gain deep exposure to the full trading lifecycle, collaborate with top-tier engineers and quants, and grow into project-based responsibilities over time. 

What You’ll Do 

• Incident Management: Analyze, document, and resolve production incidents; coordinate with impacted teams across time zones. 

• Procedure Development: Draft and implement operational procedures in collaboration with the Paris support team. 

• Continuous Improvement: Enhance monitoring, alerting, and system reliability. 

• Cross-Team Collaboration: Work closely with Trading, Portfolio Management, Market Data, and Data Operations. 

• Production Deployment: Support application rollouts and maintain test environments. 

• Tooling & Automation: Contribute to the evolution of internal tools and propose technical improvements. 

What We’re Looking For 

Must Have 

• Engineering degree (Master’s level or equivalent) 

• Fluent English (spoken and written); French is a plus 

• Strong knowledge of SQL and Unix/Linux 

• 2–3 years of experience in production support, ideally in a hedge fund or investment bank 

• Ability to work under pressure in a front-office environment 

• Strong analytical mindset, autonomy, and adaptability 

• Excellent communication skills to bridge teams across Paris, New York, and Asia 

Nice to Have 

• Experience with Python 

• Familiarity with ITIL methodology 

• Exposure to cross-asset trading systems